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InterServer Hosting Review 2025 | Everything You Need to Know About Their Services

Overview of InterServer

InterServer is an American hosting company founded in 1999 by Michael Lavrik and John Quaglieri in New Jersey. Initially, the company focused on selling reseller accounts, but over time, its operations expanded to include a wide range of hosting services. Despite the change in focus, reseller packages remain an important part of its business.

InterServer targets a broad customer base that includes individuals, small businesses, and large corporations. Despite the variety of services it offers, the company remains one of the highest-performing solutions in the hosting industry, making it more suitable for businesses rather than personal websites or blogs.

Data Centers and Geographic Coverage

InterServer owns four massive data centers in the United States, which provides excellent coverage in North America. However, this coverage may not be ideal for customers in Asia or Europe. To address this challenge, the company is working on improving server response times using advanced software and hardware techniques, which will be discussed later.

Excellence in Infrastructure

InterServer seeks to improve the quality of its services by customizing its infrastructure. It has designed its own fiber-optic network rather than relying on telecommunications providers. Additionally, it modifies the Linux operating system used in its servers to better meet the needs of its clients.

To ensure consistent and stable performance, InterServer relies on periodically updated hardware. It also maintains a surplus of resources on the servers to be utilized when needed, especially during peak times, which helps enhance server performance regardless of the package chosen by the client.

Services Provided by InterServer

Over the past two decades, InterServer has expanded to offer all the essential hosting services, including:

  • Domain name registration
  • Shared hosting
  • Cloud hosting (Virtual Private Servers)
  • Dedicated servers
  • Reseller accounts
  • Email hosting

InterServer focuses on providing high-quality hosting solutions at affordable prices, with a wide range of customization options for clients to meet the needs of different types of websites and applications. For example:

  • E-commerce store hosting
  • WordPress hosting
  • Content management system hosting
  • Personal blog hosting

Customization and Diversity in Hosting Services

Clients can choose servers running Windows or Linux, and they can also select the control panel they prefer, such as cPanel or Plesk.

Charitable Initiatives

In addition to its hosting services, InterServer participates in charitable work by offering free hosting packages to nonprofit organizations and students. These groups can benefit from the same packages available on the website, provided they supply the necessary documentation to the sales department.

Features of InterServer Hosting

InterServer is considered one of the distinguished hosting companies that combines reasonable pricing with high performance. It offers abundant computing resources, flexibility in choosing packages, and many additional features. In this article, we will highlight the key features that our team at the Comprehensive Hosting Guide website tested during their experience with InterServer hosting:

Stable Servers One of the essential factors when choosing a hosting service is stability. Keeping your site connected to the internet and capable of receiving visitors is crucial. While many factors can affect site stability, including user activity on the server or domain settings, InterServer has earned a good reputation in this area.

The uptime rate of InterServer’s servers is a strong indicator of service stability. The company has proven its ability to maintain exceptional uptime, exceeding 99.90%, making it one of the few companies that ensure excellent server stability throughout the time. This clearly reflects the company’s efforts in improving its network infrastructure and ensuring uninterrupted services.

Performance Test:

The uptime results of InterServer’s servers have shown excellent results over the past months, making it a standout choice for e-commerce stores and high-traffic sites.

High Response Speed Response speed is one of the core factors that affect user experience on the site, as well as the site’s ranking in search engines. At InterServer, the company ensures fast server response, enhancing user experience and reducing bounce rates.

To evaluate response speed, our team at the Comprehensive Hosting Guide used a monitoring tool to measure the response of the test site from 10 different geographical locations. This test helps in understanding how the site’s geographical location affects response speed.

Test Results:

The response speed was excellent across most geographical locations, with a slight delay in areas farther from the United States, which is natural given that the data centers are only in the U.S. Nevertheless, InterServer maintained a response speed of under 300 milliseconds in the most distant regions.

Speed Analysis:

Page load times ranged from 0.4 to 0.9 seconds throughout the past year, making the service ideal for sites that require fast responses.

Stable Performance During Peak Times InterServer provides stable performance even during peak times when there is heavy traffic on the site. The company ensures that servers are not fully loaded, leaving additional resources available to ensure optimal response.

Server Settings:

InterServer runs its servers at half of their designated capacity to ensure that surplus resources are available in case of sudden increases in visits.

Features of InterServer Hosting in Providing Computing Resources

InterServer hosting is one of the companies that offers abundant computing resources in its packages, whether it is shared hosting or virtual servers. Although the company offers a basic hosting package with Cloud Linux, it also provides custom packages running on Windows Server. It is notable that popular content management systems such as WordPress work better on Linux servers, which include the famous cPanel control panel. On the other hand, Windows servers are preferred for sites relying on Microsoft technologies like ASP.NET or MSSQL.

Computing Resources Features

Whether you choose Linux or Windows operating systems, you will receive unlimited hosting in terms of storage capacity powered by high-speed SSD disks. The company also uses caching technologies through Raid-10 arrays to enhance server performance. Additionally, it offers unlimited bandwidth, meaning there are no limits on monthly visits.

Hosting Multiple Sites

One of the prominent features offered by InterServer hosting is the ability to host an unlimited number of sites, whether they are main or subdomains. This means you can host more than one website on the same hosting account, which is a great feature, especially for website owners with multiple sites or small businesses that need to manage several sites simultaneously.

Unlimited Accounts

InterServer hosting also allows you to create unlimited email accounts, enabling easy email organization. You can also create FTP accounts and unlimited databases, a feature that is not available with some competing companies like Cloudways.

Pricing Policy and Single Package

What sets InterServer apart is that it doesn’t pressure its customers into upgrading to more expensive packages as some competitors like SiteGround do. Instead, it offers a single package for both Linux and Windows shared hosting, providing massive computing resources that meet the needs of most clients. If you feel that this package is no longer sufficient, you can easily upgrade to virtual servers or dedicated servers.

Advanced Security Measures

InterServer hosting offers several security measures to protect clients’ websites from cyber-attacks. One of the main measures is the InterShield firewall, which includes a range of advanced protection techniques.

1. IP Address Filtering

The InterShield firewall starts by filtering incoming IP addresses to its servers based on its RBL list. This list includes blocked IP addresses due to suspicious activities and is regularly updated to protect the site from harmful visits.

2. Protection Against Hacking Attempts

The InterShield firewall also works to protect the site from hacking attempts, such as code injection. Additionally, the servers perform regular file scans to ensure that stored files are free from any malicious software that might harm the site’s security.

Free SSL Certificate

In addition to other security measures, InterServer hosting offers a free SSL certificate with all its packages, which is crucial in enhancing site security and protecting visitor data. The importance of this certificate goes beyond encrypting connections; having it on your site enhances visitor trust and improves search engine rankings, as Google now considers site security via SSL certificates as part of the ranking criteria in search results.

InterServer hosting provides a variety of abundant computing resources, such as unlimited storage, unlimited bandwidth, and the ability to host multiple websites on the same account. Additionally, it ensures the security of its clients’ websites through a strong firewall and a free SSL certificate. These features make it an ideal choice for businesses and websites that require high performance and advanced security without the need to upgrade to higher-tier packages.

Features of InterServer’s Control Panel

InterServer hosting relies on the popular cPanel for managing websites in its shared hosting packages running on Linux. This control panel is highly favored by web administrators due to its ease of use and efficiency, making it the ideal choice for website owners who prefer a familiar and secure interface for managing their sites.

cPanel for Linux and Plesk for Windows

If you choose a Windows Server hosting option, you’ll get Plesk instead of cPanel. Plesk is an excellent choice for the Windows operating system, which cPanel doesn’t support. Plesk is the main competitor to cPanel, allowing easy management of hosting accounts, including websites and other services.

Ease of Use

The cPanel control panel offers users advanced yet easy-to-use tools for managing websites, emails, databases, domains, and more. It enables experienced web admins to complete tasks quickly and efficiently, reducing time and effort. This feature is especially important for admins managing multiple websites.

Customization and Additional Options

InterServer allows its customers full customization when it comes to hosting settings. You can choose the operating system from 16 different options, including Windows Server and various Linux distributions. Additionally, users can choose the most suitable control panel, whether it’s cPanel or Plesk (which incurs additional costs), or even DirectAdmin, which InterServer offers for free.

Flexible Hosting and Custom Packages

InterServer hosting offers flexible hosting options, including virtual server packages that can be customized based on your website’s needs. The flexibility of these packages lies in the choice of computing resources such as RAM, processing power, and storage, allowing you to allocate pre-configured slices on the virtual server according to your requirements.

  • Each slice includes 1 CPU core, 2GB of RAM, 1TB of bandwidth, and 30GB of storage.
  • Prices for these slices start from $6 per month for Linux servers and $10 per month for Windows servers.
  • You can replace SSD drives with 1TB HDDs at no additional cost if you require more storage.

Virtual Server Support

Virtual servers are an ideal option for more experienced web admins who need deeper control over the server. InterServer hosting provides users with the option to customize their virtual servers based on the applications they need, such as content management systems or e-commerce stores.

Although virtual servers require a strong technical background, InterServer provides additional support when purchasing 4 or more slices, giving users the opportunity to get help with routine tasks.

InterServer hosting is an excellent choice for those seeking flexibility and easy management through cPanel or Plesk. With customizable virtual servers, vast computing resources, and excellent technical support services, this hosting solution is ideal for web administrators of all skill levels, whether beginners or professionals.

Features of InterServer Hosting in Pricing and Renewal Services

InterServer hosting offers a transparent pricing policy, standing out among the few providers that guarantee no price increases upon renewal. When you subscribe to its services, you will pay the same amount at renewal, meaning there will be no sudden price hikes as seen with some hosting providers that offer discounted rates to new customers and then demand higher prices when the initial booking period ends. This makes InterServer hosting an attractive choice for those seeking stable pricing without surprises.

Money-Back Guarantee Policy

InterServer hosting also offers a money-back guarantee, which is rare in the hosting industry. If you’re dissatisfied with the service within the first 30 days of subscribing to shared hosting, you can request a full refund. However, this guarantee does not apply to InterServer’s virtual and dedicated servers. Since payment for these servers is done on a monthly basis, you can easily cancel the subscription if you’re not satisfied with the service.

Uptime Guarantee and Compensation

InterServer also ensures a 99.9% uptime, and if this target is not met, they offer compensation of up to 50% of your monthly hosting fee. In the case of downtime, you can contact the sales department via email (billing@interserver.net) to initiate the compensation process.

Additional Services Offered by InterServer Hosting

In addition to its core hosting services, InterServer offers several additional features that make it stand out among its competitors. Some of these benefits include:

1. Content Delivery Network (CDN)

InterServer provides a free Content Delivery Network (CDN) that helps improve website loading speed by distributing content across multiple servers worldwide. This ensures faster access for visitors based on their geographic location.

2. SitePad Website Builder

The company offers SitePad website builder free of charge to all customers, allowing you to easily create and customize websites without any coding background. This tool provides an intuitive drag-and-drop interface to create your website’s pages, making it perfect for beginners.

3. Automatic Backups

InterServer provides automatic backup services, a crucial feature to protect your site’s data. You can schedule weekly backups as part of shared hosting. For virtual servers, backups are available for an additional cost and depend on cloud storage capacity.

InterServer hosting is a solid choice for those looking for fixed prices, reliable services, and a money-back guarantee. It offers several free additional services such as the CDN, SitePad website builder, and automatic backups, enhancing the overall service quality and user experience. If you’re concerned about costs or service quality, its money-back guarantee and uptime guarantee provide reassurance and peace of mind.

Additional Services in InterServer Hosting Packages

InterServer hosting offers a variety of additional services that significantly enhance the user experience and improve the performance of hosted websites. These services include features that might be paid with other hosting providers but are provided free of charge with InterServer’s packages, making it an appealing option for many customers. Some of the standout services include:

Content Delivery Network (CDN)

InterServer provides a Content Delivery Network (CDN), which is essential for improving website loading speeds, especially for sites with a lot of static content like images and videos. This service relies on a network of servers distributed across more than 150 global locations, allowing users to access content from the server nearest to them, rather than relying solely on the main data center server. This results in significant speed improvements for website loading times.

SitePad Website Builder

For website owners without coding experience, InterServer offers the SitePad website builder for free. This tool allows you to create and customize your website pages using an easy-to-use graphical interface that relies on drag-and-drop technology, enabling you to place elements easily on your page without writing any code. This is an ideal solution for quickly creating simple websites without the need for a professional designer.

SitePad Website Builder Features:

  • A simple, user-friendly graphical interface.
  • Flexible customization of website pages.
  • Ideal for creating informational websites or landing pages quickly.

Automatic Backups

InterServer offers the automatic backup scheduling feature, a crucial service to ensure your website data is protected. You can set backups to occur on a weekly basis with shared hosting plans. For virtual servers, additional charges apply for storing backups via cloud storage. This feature is vital for safeguarding your site’s data in case of any issues with the server or the site itself.

Free Website Migration

One of the most praised services at InterServer is free website migration, especially for new users or beginners who may find moving their websites challenging. With some hosting companies, you may need to pay up to $150 for migration services. However, with InterServer, migrating your website from your old hosting provider to their servers is free, saving you extra costs and simplifying the transition process.

Other Tools to Support Websites

In addition to these features, InterServer hosting provides a variety of tools and options that support website performance and contribute to improved security, such as:

  • 24/7 customer support.
  • Customization of server resources to match your website’s needs.

InterServer hosting is an excellent choice for those looking for premium hosting services that include valuable free features that add significant value to the user experience. From the Content Delivery Network (CDN) to the SitePad website builder, automatic backups, and free website migration, InterServer offers a range of tools that make website management easier and more cost-effective.

Disadvantages of InterServer Hosting

Although InterServer hosting offers a variety of advantages, there are some disadvantages that might raise concerns for certain users. Below are the most notable downsides discovered during the review of the service:

Limits on Resource Usage in Shared Hosting Plan

InterServer promotes its shared hosting packages as offering unlimited resources, but this is not entirely accurate. Like most other hosting providers, unlimited resources are always subject to certain restrictions to ensure they do not impact the performance of the shared servers.

  • Key limitations:
    • File limit: The number of files on the server cannot exceed 250,000 files.
    • Resource consumption limits: Any website is prohibited from consuming more than 20% of server resources at any given time.
    • If your website exceeds 1 GB of storage, it will be moved to a server with SATA technology instead of an SSD server.

These restrictions could impact performance for high-traffic websites or those with heavy content. Therefore, it may be best for users to be aware of these limitations before subscribing.

Data Centers Only in the USA

InterServer only has data centers in the United States. This could negatively impact response times for users located far from the U.S., such as those in Asia and Australia, where there might be significant delays in content loading.

However, InterServer attempts to mitigate this issue by integrating Cloudflare’s Content Delivery Network (CDN), which is a free option that helps significantly improve loading speeds. If you want better performance, you can use paid StackPath CDN services.

No Free Domain Included

While many hosting companies offer a free domain with their hosting packages (usually for the first year), InterServer does not include this feature. Instead, it offers a 50% discount on domain registration or domain transfer.

This might be detrimental for some beginners who want to manage both domain and hosting from the same platform. In contrast, other companies like Namecheap provide a free domain for a specified period with hosting, making InterServer less attractive in this regard.

Support Needs Improvement

Although InterServer provides 24/7 support via live chat, email, phone calls, and a ticketing system, there are some negative aspects regarding their technical support:

  • Difficulty in accessing live chat support: In some cases, you may find it challenging to get immediate responses through live chat, and you may be shown a message indicating that support is unavailable.
  • Unorganized knowledge base: The knowledge base of the hosting service lacks proper organization, making it hard to find helpful information.
  • However, email support and the ticketing system seem to offer more professional assistance and are better than live chat, despite not being as fast in terms of response time.

Performance Impact Due to Competition

Some users may feel that InterServer’s support does not live up to the ideal performance compared to competitors who offer faster and more effective live chat support. Additionally, the mixed reviews from users about the service might raise concerns for those who prioritize technical support.

InterServer hosting offers many benefits such as free backups, competitive pricing, but there are some disadvantages that should be considered, such as limits on resource usage in the shared hosting plan, lack of a free domain, and inconsistent technical support. Also, the limited data centers in the U.S. may affect users geographically distant from the U.S.

InterServer Hosting Plans and Prices

InterServer Hosting offers a single shared hosting plan, along with a range of Virtual Private Server (VPS) plans that provide more customization for users based on their needs. Here are the details for each plan:

Service
Shared Hosting
Smallest VPS Server
CPU Cores
Shared CPU
One Core
RAM
Shared RAM
2 GB
Storage Space
Unlimited
30 GB SSD or 1 TB HDD
Bandwidth (Download/Upload)
Unlimited
1 TB
SSL Certificate
Free
Free
CDN Service
Free
Free
Backup Service
Weekly, Free
Paid Service
Website Migration
Free
Free
Email Accounts
Unlimited
Unlimited
Plan Price
$7 (Discounted to $2.50 with coupon)
$6
Discount Coupon
HOSTINGDEAN
HOSTINGDEAN
Money-back Guarantee
30 Days
Not available
Hosting Dean Offer
Coupon Activation
Coupon Activation

Additional Notes:

  • Shared Hosting: Ideal for users looking for a cost-effective solution with unlimited resources, and significant discounts when using the coupon.
  • Smallest VPS Server: Offers more resource customization at a lower price, but includes some paid services like backups.
4 5 0 1
Excellent

Our evaluation of the web hosting after reviewing it from all aspects

The web hosting was evaluated based on speed, security, customer support, and the resources provided. The evaluation helps in determining the quality of the hosting and its suitability for different needs.

    4.7 / 5

    Pros
    • Low pricing
    • Unlimited storage
    • Free SSL certificate
    • High uptime rate
    • Free website migration
    • Free CDN service
    • Free backups
    • Flexible hosting plans
    • Customizable virtual servers
    • 24/7 customer support
    Cons
    • Limited data centers (USA only)
    • No free domain
    • Shared hosting restrictions
    • Slow live chat support
    • Unorganized knowledge base
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